Assistant Property Manager
We are looking for a proactive and organised team player who loves to follow a task through to completion to join our Property Management team as an Assistant Property Manager.
Role Overview
If you have previous customer service experience; have a keen eye for detail and are good at multi-tasking then we would love to hear from you.
Your role is critical in providing a smooth letting / renting journey for our landlords and tenants. You’ll be dealing with all of your portfolio’s property management queries throughout the duration of a tenancy and you must not only keep all parties well informed from move in to move out, but also deal with queries quickly and efficiently.
Whilst no two days are ever the same: you could be helping a tenant with a broken boiler, a landlord with a service charge bill or sending works orders to a contractor, what remains consistent is the need for thorough and proactive communication at all times.
Key Responsibilities
In this role, you will be supporting the Property Management team with the direct management of an assigned property portfolio.
In addition to the above you will be required to carry out the following:
- Help the Department Managers with all administrative aspects involved in the running of the Department
- Paying supplier invoices and service charges
- Utility management
- Liaising with utility companies and contractors
- Sending inventory check in and out reports to tenants and landlords
- Opening and distributing post between the teams
- Cross check necessary department checklists, ensuring accurate documents are saved to our internal system
- Carry out other administrative duties within the lettings functions at One Church Road
- Comply with Savills compliance procedures
- Manage department mailbox
- Assist property managers when required tasks could include sending out works orders, investigating enquiries and speaking to contractors
In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.
Key Skills
You will receive comprehensive training on your role giving you the chance to flourish, however we are ideally looking for somebody that already has:
- Excellent administrative skills with good attention to detail
- Exceptional organisational and prioritising ability
- Strong communication skills, both verbal and written
- Initiative and ability to work under pressure
- Team player
- Comfortable with working in a busy, target driven environment
- Maintains a professional manner at all times
- Friendly, outgoing and enthusiastic to do a high quality job at all times
- Excellent IT skills – Microsoft Office, databases, Outlook
Team Overview
Working in our vibrant lettings head office at Richmond, TW9 you’ll be sat along-side, amongst others, our tenancy progression, client services, client accounts and renewals team. Our 100+ colleagues work in a supportive and collaborative environment providing a great opportunity for you to reach your full potential, which in turn benefits the lettings journey for our landlords and tenants.
Our diverse, sociable and friendly property management team are a mix of team leaders, property managers and assistant property managers. The team strive to provide exceptional customer service for our landlords, tenants and contractors.
Find out more about Savills offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
- Business area
- Residential Sales and Lettings
- Role
- Residential Lettings
- Locations
- Church Road, Richmond
- Contract Type
- Permanent, Full time
- Remote Status
- This role offers some working from home
- Salary
- Competitive
Church Road, Richmond
Our offer
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Holiday
We understand the importance of a work life balance and offer you a generous holiday entitlement, which increases throughout your career as you progress through our job levels or reach service milestones.
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Health
Your wellbeing and that of your family is as important to us as it is to you. We offer Virtual Gp, Digital Health, Private Medical Scheme and mental health support amongst other benefits.
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Lifestyle
We promote a healthy work life balance, supported by our approach to flexible working and our wide variety of health, wellbeing and social programmes.
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Our Offer
Read more about our benefits and culture in our offer overview below
Values
No matter the role you’re in, we all share one purpose: to help people thrive through places and spaces. This is built into our DNA, shaping the way we behave to deliver the best results. We define it by four key values:
We listen: Tell us your goals and aspirations and we’ll provide the support you need to achieve them. We appreciate the individual value of every team member and create an environment where you can reach your full potential.
We empower: Here, there’s no limit to what you can achieve. We give you opportunities to have a real, positive impact in the community through the work you do, backed by access to our market-leading research and insights.
We challenge: The best results happen when we question the status quo. We create an environment where you can safely challenge our thinking, bringing fresh ideas to the table to innovate as a team.
We collaborate: When you join Savills, you become part of a 40,000-strong network of driven individuals, all sharing their knowledge and experience to push the real estate industry forward.
At the heart of it all, we deliver best-in-class insights and advice to help people make better property decisions. We're looking for colleagues who will help us on this mission. When you join Savills, our ask for you is simple – to be extraordinary, together.
About Savills
Over 40,000 people work for us in more than 70 countries all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
Assistant Property Manager
We are looking for a proactive and organised team player who loves to follow a task through to completion to join our Property Management team as an Assistant Property Manager.
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