Senior Customer Service Team Leader
Role Overview
We're currently recruiting for an experienced Senior Inbound Team Leader to join our busy Richmond office.
You'll be responsible for managing a team of Consultants to meet input and output targets. In order to do this, you'll need to work closely with the front office Head of Departments, to promote close collaboration in order to maximise long and short-term business opportunities.
Click here to download the full job specification. Please ensure you read this before applying.
What we offer you:
- Career and Professional Development
- 25-30 Days' Annual Leave, depending on grade
- Life Assurance
- Private Medical Scheme
- Virtual GP
- Global Mobility Scheme
- Rewards Platform
- Company Pension Scheme
- Enhanced Incremental Annual Leave
Find out more about Savills offer
Due to the current general salary threshold requirement for this role Savills are unable to provide skilled worker visa, sponsorship.
Immigration rules are subject to change by the Home Office and if any new regulations subsequently affect your application/offer with Savills we would need to reassess to ensure we remain compliant in line with the updated guidance as well as the mandatory requirement of valid right to work in the UK.
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
- Business area
- Residential Sales and Lettings
- Role
- Residential Sales
- Locations
- Church Road, Richmond
- Contract Type
- Permanent, Full time
- Remote Status
- This role is office based
- Salary
- On application
Church Road, Richmond
Our offer
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Holiday
We understand the importance of a work life balance and offer you a generous holiday entitlement, which increases throughout your career as you progress through our job levels or reach service milestones.
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Health
Your wellbeing and that of your family is as important to us as it is to you. We offer Virtual Gp, Digital Health, Private Medical Scheme and mental health support amongst other benefits.
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Lifestyle
We promote a healthy work life balance, supported by our approach to flexible working and our wide variety of health, wellbeing and social programmes.
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Our Offer
Read more about our benefits and culture in our offer overview below
Values
No matter the role you’re in, we all share one purpose: to help people thrive through places and spaces. This is built into our DNA, shaping the way we behave to deliver the best results. We define it by four key values:
We listen: Tell us your goals and aspirations and we’ll provide the support you need to achieve them. We appreciate the individual value of every team member and create an environment where you can reach your full potential.
We empower: Here, there’s no limit to what you can achieve. We give you opportunities to have a real, positive impact in the community through the work you do, backed by access to our market-leading research and insights.
We challenge: The best results happen when we question the status quo. We create an environment where you can safely challenge our thinking, bringing fresh ideas to the table to innovate as a team.
We collaborate: When you join Savills, you become part of a 40,000-strong network of driven individuals, all sharing their knowledge and experience to push the real estate industry forward.
At the heart of it all, we deliver best-in-class insights and advice to help people make better property decisions. We're looking for colleagues who will help us on this mission. When you join Savills, our ask for you is simple – to be extraordinary, together.
About Savills
Over 40,000 people work for us in more than 70 countries all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
Senior Customer Service Team Leader
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