Senior Portfolio Manager
Role Overview
This role is to support the Head of Build-to-Rent and Portfolio Director forming a senior team that is responsible for the day-to-day operational delivery of a key Build-to-Rent client with an expanding portfolio. You will be responsible for the day-to-day CRM and the operations and management for all schemes within this portfolio.
Key Responsibilities
- Day to day operational delivery including leasing of large BtR portfolio
- Operational reporting and Business Plans
- Operational expenditure efficiencies / improvements
- Responsible for the delivery of portfolio wide work streams / project work
- Estate management
- Oversight of mobilisation of new sites
- Oversight of training & development
- Site based H&S compliance
- Lead on several weekly calls with client and their appointed contractors / partners
- Quarterly site inspections
- Escalated complaint handling
Key Skills
- Client and Business Develops long-term relationships with clients, tailoring and broadening the range of services to clients to meet their needs
- Shares best business practice
- Keeps up to date on industry and market developments and how these impact on own area of responsibility
- Relationship Skills (internal and external client management and service)
- Displays energy, drive and commitment in meeting clients’ needs
- Understands clients’ needs and leads them to alternative solutions to meet their requirements where appropriate
- Evaluates and acts on client feedback and is competent at dealing with complaints
Team Overview
Reporting into the BTR Portfolio Director. You will be supporting the management of several senior members of the team within your portfolio consisting of General Managers, Leasing Managers, Senior Portfolio Managers, Facilities Managers and Estate Managers.
Find out more about Savills offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
- Business area
- Property Management
- Locations
- London, Manchester - Booth Street, Birmingham
- Contract Type
- Permanent, Full time
- Remote Status
- This role offers some working from home
- Salary
- Competitive
Our offer
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Holiday
We understand the importance of a work life balance and offer you a generous holiday entitlement, which increases throughout your career as you progress through our job levels or reach service milestones.
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Health
Your wellbeing and that of your family is as important to us as it is to you. We offer Virtual Gp, Digital Health, Private Medical Scheme and mental health support amongst other benefits.
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Lifestyle
We promote a healthy work life balance, supported by our approach to flexible working and our wide variety of health, wellbeing and social programmes.
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Our Offer
Read more about our benefits and culture in our offer overview below
Values
No matter the role you’re in, we all share one purpose: to help people thrive through places and spaces. This is built into our DNA, shaping the way we behave to deliver the best results. We define it by four key values:
We listen: Tell us your goals and aspirations and we’ll provide the support you need to achieve them. We appreciate the individual value of every team member and create an environment where you can reach your full potential.
We empower: Here, there’s no limit to what you can achieve. We give you opportunities to have a real, positive impact in the community through the work you do, backed by access to our market-leading research and insights.
We challenge: The best results happen when we question the status quo. We create an environment where you can safely challenge our thinking, bringing fresh ideas to the table to innovate as a team.
We collaborate: When you join Savills, you become part of a 40,000-strong network of driven individuals, all sharing their knowledge and experience to push the real estate industry forward.
At the heart of it all, we deliver best-in-class insights and advice to help people make better property decisions. We're looking for colleagues who will help us on this mission. When you join Savills, our ask for you is simple – to be extraordinary, together.
About Savills
Over 40,000 people work for us in more than 70 countries all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
Senior Portfolio Manager
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