Credit Controller
This role involves working within a Client focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls required daily.
Role Overview
This role involves working within a Client focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls required daily and dealing with UAC queries to improve Collection KPI’s. Liaising with a large number of both internal Clients and external tenants is a daily requirement so a high level of professionalism must be maintained at all times.
Key Responsibilities
- Reducing Client current outstanding debtors balance
- Chasing payment using the telephone, email and mail (high volume)
- Dealing with and resolving Tenant queries
- Dealing with and resolving UAC queries, Issuing invoices
- Tax receipts, statements and reminder letters
- Assisting in the reconciliation of problem accounts
- Management of query resolution, chasing colleagues where required
- Monitor and report on aged debtors reports weekly or as required
- Maintain active communication both within the Central Finance team and other internal departments
- Dealing with day to day instructions
Key Skills
- Excellent relationship builder
- Self-starter, who relishes challenges and strives for the best
- Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
- Confident with a positive outlook
- Self-motivated
- Strong Analytical skills
- Experience of large reconciliations
- Strong Organisational Skills
- Strong Time Management Skills
- Strong Communication Skills
- Ability to manage conflict
- Experience in the Property Services market is also desirable but not necessarily essential.
- The Credit Controller will be experienced in high level volumes of Transactions and Call KPIs and will have a good knowledge of spreadsheets; being a competent user of Microsoft Excel.
Team Overview
We are a growing Credit Control team in Glasgow who collaborate with the Credit Control team within our Central Finance division in Manchester consisting of twenty two credit controllers who each manage a portfolio of tenant accounts, supported by four team leaders & the credit control manager. The team work within a fast paced environment, ensuring a strong collaborative relationships with colleagues to in order to exceed client expectations & company set KPI’s.
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
- Business area
- Property Management
- Role
- Property Management
- Locations
- Glasgow
- Contract Type
- Permanent, Full time
- Remote Status
- This role offers some working from home
- Salary
- Competitive
Glasgow
Our offer
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Holiday
We understand the importance of a work life balance and offer you a generous holiday entitlement, which increases throughout your career as you progress through our job levels or reach service milestones.
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Health
Your wellbeing and that of your family is as important to us as it is to you. We offer Virtual Gp, Digital Health, Private Medical Scheme and mental health support amongst other benefits.
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Lifestyle
We promote a healthy work life balance, supported by our approach to flexible working and our wide variety of health, wellbeing and social programmes.
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Our Offer
Read more about our benefits and culture in our offer overview below
Values
No matter the role you’re in, we all share one purpose: to help people thrive through places and spaces. This is built into our DNA, shaping the way we behave to deliver the best results. We define it by four key values:
We listen: Tell us your goals and aspirations and we’ll provide the support you need to achieve them. We appreciate the individual value of every team member and create an environment where you can reach your full potential.
We empower: Here, there’s no limit to what you can achieve. We give you opportunities to have a real, positive impact in the community through the work you do, backed by access to our market-leading research and insights.
We challenge: The best results happen when we question the status quo. We create an environment where you can safely challenge our thinking, bringing fresh ideas to the table to innovate as a team.
We collaborate: When you join Savills, you become part of a 40,000-strong network of driven individuals, all sharing their knowledge and experience to push the real estate industry forward.
At the heart of it all, we deliver best-in-class insights and advice to help people make better property decisions. We're looking for colleagues who will help us on this mission. When you join Savills, our ask for you is simple – to be extraordinary, together.
About Savills
Over 40,000 people work for us in more than 70 countries all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
Credit Controller
This role involves working within a Client focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls required daily.
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