Role Overview

The Tenancy Progression Team has 19 team members, a Head of Department, 4 Team Leaders & 5 Associates. We specialise in tenancy administration and pride ourselves on our attention to detail and organisational skills. The working environment is collaborative, dynamic and team-centric.

In addition to working as part of a supportive and collaborative department, you will confidently take part in team meetings and wider office activities, liaising with colleagues in the front offices and Savills support teams to provide a seamless service for the Landlord and Tenant from the offer stage to the completion of paperwork.

Key Responsibilities

• Producing accurate tenancy documentation to deadlines
• Processing reference applications for tenants and ensuring ID checks are in place
• Ensuring all documentation is in place for tenancy commencement
• Preparing completion document packages
• Liaising with clients and Savills offices as required, maintaining a polite and professional manner at all times
• Prioritising work in order to meet all deadlines set by the department and offices
• Effectively communicating with clients, colleagues and tenants
• Providing accurate and relevant deal information to our Accounts department
• Collaborating in team & office presentations, supporting the visibility of the department
• Actively taking part in team projects and training
• Working closely with front offices and other central departments, in person and via online tools
• Joining front office colleagues regularly for face-to face meetings, exchanging knowledge and getting to know their offices and processes
• Maximising all cross-selling opportunities within Savills
• Complying with Savills Code of Conduct and Policies and all current legislation that affects the business

Key Skills

• Excellent attention to detail
  
• Exceptional customer services skills
• Strong organisational and prioritisation skills
• Great team player willing to help team members with workload when required and contributes to the team atmosphere
• Understands the needs of the department, engages in team discussion and office activities
• Participates in preparing and delivering information such as in team meetings and presentations
• Self-motivated and able to complete workload to deadlines
• Ability to communicate effectively both verbally and in writing
• Confident in liaising with colleagues, clients and tenants
• Ability to work under pressure and remain focused during busy periods
• Flexible and adaptable; able to change focus and priorities when required
• Ability to work effectively in a busy environment with a flexible approach
• Enthusiastic and always ensures high-quality work is produced

Assessment applicants can expect during selection

• Screening call
• 3 stage interview
• Personality profile

Find out more about Savills offer