Role Overview

We are looking for an experienced Lettings Negotiator in central London to join an established team in one of our most successful offices.

This is a rarely available opportunity with huge scope for progression and the opportunity to work in one of London’s most desirable areas.

As a Lettings Negotiator you will be tasked with agreeing new tenancies by taking responsibility for applicant and tenant management and liaising with and negotiating on behalf of our clients. The role requires the very highest levels of customer service at all times, with an attention to detail and the drive to succeed.

In return we offer a competitive package within an experienced and supportive team, providing ongoing training during your career with us.

Team overview

The successful candidate will join a friendly and welcoming team in Marylebone working in a bustling and vibrant part of London.

The team consists of Head of Department, 2 Lettings Negotiators, Lettings Coordinator, Property Manager who work alongside the Sales team.

Key Responsibilities of the Role

This exciting role is a position with a proven track record of success for the right candidate who will need to demonstrate the ability to hit set targets. You will be expected to take the lead on ensuring all required paperwork and checks that are carried out for each tenancy, with the support of your team; complying with all Savills processes, ARLA guidance and statutory legislation.

To achieve these objectives the successful candidate will be required:

• Deal with incoming calls
• Applicant care in line with company procedures
• Efficiently deal with Landlord and Tenant enquiries
• Effectively registering applicants
• Meet and greet all people entering the office as appropriate
• Arranging and carrying out viewings as required and establishing rapport with applicants
• Provide clear and precise feedback to landlords, tenants and applicants following viewings and updating Reapit with feedback regularly
• Dealing with Relocation Agents
• Negotiating the terms of tenancies with landlords and tenants and managing the paperwork
• Booking in pitches taking all necessary information
• Assistant our Client Liaison Coordinator with preparing client acceptance
• Facilitating applicant and client acceptance documentation
• Accounting to a line manager for all the above

Skills, Knowledge and Experience

We need someone who has a passion for providing excellent customer service; you should have a willingness to go the extra mile to help the team success as well as a proven record of hitting targets.

• Minimum of five years prior experience as a Lettings Negotiator 
  
• Knowledge of PCL lettings market
• Track record of achieving targets
  
• Confident and enthusiastic approach to work
• Ability to work on own initiative as well as part of a team
• Excellent communication skills with an ability to communicate at all levels
• Monitor and grow local profile including developing marketing and PR opportunities
• Existing knowledge and effective use of Reapit, preferable but not essential
• Be comfortable working with multiple departments, fitting into different teams as required.
• Adaptability and a willingness to learn
  
• Excellent customer service skills

Assessment applicants can expect during selection

• Screening call
• 3 stage interviews
• Personality profile

Find out more about Savills offer