Key Responsibilities

Administrational Support:
• Provide full administrative support to all members of the team where required
• Maintaining and updating CRM Systems to include Dynamics and Reapit.
• Drafting, issuing and processing invoices
• Maintaining and monitoring outstanding invoice debt and chase payment accordingly
• Processing team expenses
• Booking transport and accommodation for the team
• Support with organisation of client events
• Deal with telephone enquiries and book viewings
• Send out property information when requested either by phone or email.
• Adding new enquiries and contacts to the database
• Updating and maintaining Outlook/Microsoft Dynamics contacts
• Management of our applicants database (Reapit)
• Management and maintenance of electronic property files
• Updating and/or formatting schedules, spreadsheets, presentations, marketing collateral, reports, pitches and correspondence
• Open and closure of jobs
• Diary management for directors and surveyors
• Setting up, overseeing and maintaining files on company systems
• Raising PO's and logging disbursements in Dynamics
• Organising and attending company and client events as and when required
• Providing holiday cover for administrational support team members

Agency Support:
• Preparing marketing material to include sale particulars and data rooms.
• Acquiring personal knowledge and market awareness of properties
• Drafting property sale details from marketing reports and preparing Terms of Business for new agency instructions
• Uploading new properties to the company database and website
• Ordering Sale Boards, Virtual Tours, Floor Plans and EPC’s
• Dealing with telephone and online property enquiries
• Adding enquirers to the company database
• Sending out property mailshots to enquirers
• Organising viewings
• Researching, compiling and sending targeted mailshots
• Drafting and issuing relevant documentation during the sales process e.g. Heads of Terms
• Monitoring sales as they proceed and liaising with surveyors and solicitors as and when necessary
• Attending weekly agency meeting

Professional Support:
• Creating appendices and tables and inserting photographs into reports
• Proof reading, formatting and collating professional reports prior to sending to clients


In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.

Key Skills

• At least 1 years' experience in a similar role
• Comprehensive knowledge of Microsoft Office including Excel, Word, PowerPoint and Outlook
• Fast and accurate typing
• Excellent communicator and telephone manner
• Excellent time management skills and attention to detail
• Good team player but also able to work on their own and use their own initiative
• Excellent organisational and administrative skills
• Ability to work under pressure, prioritise and multi-task
• Maintain a high level of professionalism when dealing with clients and colleagues

Team Overview

The Oxford Leisure and Trade Related Team consists of a total of x team members. The team is part of a National Leisure Team with a total fo 28 members. In additon to Oxford, three of the Team are based in London, X in Chester and 2 in Exeter. W provide advice across a range of disciplines in respect of holiday parks, mobile home parks, golf clubs, marinas, garden centres, childrens nurseries, along with providing advice in the automotive sector.

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