Key Responsibilities

Reporting to the contract manager the role will include:

- Primarily assisting in the management of a multi-lcation residential portfolios
- Liaising with and acting as one of the main point of contact for tenants, occupiers and contractors on maintenance issues and organising timely repairs via purchase orders
- Undertaking and overseeing the management of minor works between and during tenancies and liaising with either Savills project teams or a client's own project team for larger scale works
- Working with the compliance co-ordinator to keep all statutory Health and Safety inspections are up to date both within the tenants demise and within blocks under management
- To assist with the co-ordination and undertake an annual property inspection programme both let and vacant properties and completion of associated inspection reports
- Responsibility for ensuring the timely payment of rents and collection of arrears in conjunction with the credit control team and delivering KPIs
- Undertaking rent reviews and following the full process of statutory procedures for Fair Rent reviews and serving of notices
- Periodically serving notices and attending court proceedings if required
- General property administration including agreement renewals where required
- Assisting with the processing of insurance claims where required
- Assisting with the preparation of client reports and attending client meetings as required
- Assisting with preparing and managing budgets and reports and commenting on actual expenditure where required
- Liaising with the client accounts team
- Liaising with other Savills departments
- To undertake the full process of taking properties back in hand, refurbishing, marketing to let, selecting prospective tenants, tenant referencing, property agreements and concluding new lettings
Dealing with other ad hoc licences for example gardens, garages and buildings
- Identifying new business opportunities to expand the portfolios of those under management
- To adhere to all company processes with regards to people management and to role model professional behaviours at all times


Key Skills

Experience
- Experience in residential property management and lettings

Technical Experience
- Customer/client facing experience
- Excellent computer skills, particularly in Excel, databases and ability to pick up new software quickly
- High efficiency, organisational and time management skills
- Excellent attention to detail and accuracy

Skills and Knowledge
- Articulate with strong written and verbal communication skills
- Ability to work effectively with individuals at all levels
- Flexible 'can do' attitude and willingness to learn
- Self-motivated and able to use own initiative
- Ability to work under pressure and to deadlines
- Professional manner
- Team player


Team Overview

Sitting as part of the management team the successful candidate will be working with a fast pace and friendly team made up of 3 Directors, 5 Associate Directors, 2 Graduate Surveyors and 5 Property Administrators

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