Credit Controller
The individual who carries out the role of Credit Controller will be self-motivated with excellent organisational and communication skills.
Key Responsibilities
Reducing Client current outstanding debtors balance. Chasing payment using the telephone, email and mail (high volume)
Dealing with and resolving Tenant queries
Dealing with and resolving UAC queries, Issuing invoices, Tax receipts, statements and reminder letters
Assisting in the reconciliation of problem accounts,
Management of query resolution, chasing colleagues where required, Monitor and report on aged debtors reports weekly or as required, maintain active communication both within the Central Finance team and other internal departments, Dealing with day to day instructions
Key Skills
Excellent relationship builder Self-starter, who relishes challenges and strives for the best, Strong team player: builds relationships and consults with others, quickly establishes trust and credibility, confident with a positive outlook, self-motivated, Strong analytical skills,
Experience in large reconciliations, Strong organisational skills, strong time management skills, strong communication skills, ability to manage conflict
Experience in the Property Services market is also desirable but not necessarily essential.
Team Overview
The Credit Control team consists of twenty two credit controllers whom each manage a portfolio of tenant accounts, supported by four team leaders & the credit control manager. The team work within a fast-paced environment, ensuring a strong collaborative relationships with colleagues in order to exceed client expectations & company set KPI’s
Role Overview
They will have the ability to work under pressure and a desire to continuously improve systems and processes. Previous Credit Control experience (preferably Property) is required and the Individual should have the ability to work well as part of a team as well as unsupervised. The Credit Controller will be experienced in high level volumes of Transactions and Call KPIs and will have a good knowledge of spreadsheets; being a competent user of Microsoft Excel. The role involves working within a Client focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls daily required and deal with UAC queries to improve Collection KPI’s. Liaising with a large number of both internal Clients and external tenants is a daily requirement so a high level of professionalism must be maintained at all times.
- Business area
- Property Management
- Role
- Property Management
- Locations
- Manchester - Booth Street
- Contract Type
- Permanent, Full time
- Remote Status
- This role is office based
- Salary
- Competitive
Manchester - Booth Street
Our offer
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Holiday
We understand the importance of a work life balance and offer you a generous holiday entitlement, which increases throughout your career as you progress through our job levels or reach service milestones.
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Health
Your wellbeing and that of your family is as important to us as it is to you. We offer Virtual Gp, Digital Health, Private Medical Scheme and mental health support amongst other benefits.
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Lifestyle
We promote a healthy work life balance, supported by our approach to flexible working and our wide variety of health, wellbeing and social programmes.
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Our Offer
Read more about our benefits and culture in our offer overview below
People & culture
At Savills we are proud of our unique history and culture, founded on entrepreneurial approach, linked with excellent team work and underpinned by our high values and operational standards.
Our employees' health and wellbeing, inclusion and personal growth, as well as a wider environmental and social responsibility focus, underpins everything in our employee offer.
About Savills
Over 39,000 people work for us in more than 70 countries all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
Credit Controller
The individual who carries out the role of Credit Controller will be self-motivated with excellent organisational and communication skills.
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