With extensive contact with clients and colleagues within the Savills network, the successful candidate will be a good team player, with strong organisational and communication skills (both verbally and written), with the ability to work under pressure, prioritise work and multi-task.

They will have previous team administrative experience and be able to work in a very busy environment. The candidate will need to show initiative, be self-motivated, efficient, reliable and enjoy working in a busy interactive team environment.

Key Responsibilities

Administrational Support:
• Provide full administrative support to all members of the team where required
• Arranging meetings for the team
• Drafting, issuing and processing invoices
• Maintaining and monitoring outstanding invoice debt and chase payment accordingly
• Processing team expenses
• Booking transport and accommodation for the team
• Support with organisation of client events
• Deal with telephone enquiries and book viewings
• Send out property information when requested either by phone or email.
• Adding new enquiries and contacts to the database
• Ensuring all RICS registered staff are up to date with membership and CPD requirements.
• Updating and maintaining Outlook/Microsoft Dynamics contacts
• Management of our applicants database (Agent’s Insight)
• Management and maintenance of electronic property files
• Updating and/or formatting schedules, spreadsheets, presentations, marketing collateral, reports, pitches and correspondence
• Open and closure of jobs
• Diary management for directors and surveyors
• Setting up, overseeing and managing the financial planner to ensure accurate forecasting
• Setting up, overseeing and maintaining files on company systems
• Logging disbursements on Agency Pilot
• Organising and attending company and client events as and when required
• Providing holiday cover for administrational support team members

Agency Support:
• Gathering comparable information for surveyors
• Acquiring personal knowledge and market awareness of properties
• Drafting property sales details from marketing reports
• Uploading new properties to the company database and website
• Ordering Sale Boards, Virtual Tours, Floor Plans and EPC’s
• Dealing with telephone and online property enquiries
• Adding enquirers to the company database
• Sending out property mailshots to enquirers
• Organising viewings
• Researching, compiling and sending targeted mailshots
• Drafting and issuing relevant documentation during the sales process e.g. Heads of Terms
• Monitoring sales as they proceed and liaising with surveyors and solicitors as and when necessary
• Attending weekly agency meeting

Professional Support:
• Creating appendices and tables and inserting photographs into reports
• Proofreading, formatting and collating professional reports prior to sending to clients
• Drafting, issuing and chasing documents e.g. Rent Review Memos

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.

Key Skills

• At least 1 years' experience in a similar role
• Comprehensive knowledge of Microsoft Office including Excel, Word, PowerPoint and Outlook
• Fast and accurate typing
• Excellent communicator and telephone manner
• Excellent time management skills and attention to detail
• Good team player but also able to work on their own and use their own initiative
• Excellent organisational and administrative skills – able to prioritise multiple tasks and deadlines and good attention to detail
• Ability to work under pressure, prioritise and multi-task
• Maintain a high level of professionalism when dealing with clients and colleagues

Team Overview

The Manchester Licensed Leisure team is formed of 2 Directors, 2 Associate Directors and 1 Associate. The Leisure and Trade Division comprise 3 teams with a total of 62 people, of which 9 are administrators, across 8 locations. We provide advice across a range of disciplines in respect of pubs, holiday parks, mobile home parks, marinas, garden centres, golf clubs, children's nurseries, along with providing advice in the automotive sector.

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